It just happened to me.
Nobody wakes up thinking “today I shall enable two-factor authentication”. People wake up to an odd message or a charge they do not understand. Find your line below: each situation gives you what to do, in three moments, and nothing more.
Handle right now
The first minutes change everythingMy bank card has been chargedWhat to do within the hour, and what the law guarantees you.right awayMy Instagram or Facebook account will not openTake it back before the other person settles in.right awayI clicked the link, and I regret itThe first thirty minutes matter. The rest much less.right awayA photo of me is being shared without my consentTakedown, evidence, complaint: in that order.right awayI lost my phone, or it was stolenLocate, lock, erase, and tell your carrier.right away
Handle today
Nothing is lost, but do not wait until tomorrowI got a text about a parcel, a tax refund or a benefitThe classic one. Let’s read it together, line by line.2 minutesSomeone is impersonating meFake profile, messages to your circle, cloned voice.10 minutesMy computer is showing an alarming warningFake tech support, frozen screen, a number to call.5 minutes
Handle calmly
One evening is enoughCannot find your case?
The French national scheme Cybermalveillance.gouv.fr guides individuals for free, whatever the situation.